Terms

By purchasing this product, you hereby agree to share it with someone special!

To reach us call: 510.593.4221 or
email info@paintedtonguepress.com

For background on our customer service and satisfaction, please visit us on Yelp or Etsy to see our approval ratings.

Order Processing Time: Greeting card orders ship in 1-3 business days.

Shipping within the United States: We ship via the US Postal Service for small greeting card orders, or UPS for larger card orders. If you have any concerns about timing, or would like expedited shipping, please contact the owner, Kim Vanderheiden (kim@paintedtonguepress.com) and we’ll do our best to accommodate your needs.

International Shipping: At this time, we do not ship internationally.

Special Requests: We enjoy putting in a little extra effort to do something special for our customers, including making sure the order goes out the same day, using a certain shipping service, addressing the package or envelope a certain way, etc. However, we are a small group of artists caring for a business together, even as we juggle families, art careers, and other jobs. It is a good idea to call or email ahead to be certain we can act on it with whatever timeliness is required.

Returns & Replacements: If the event should arise that your order arrives damaged, or past the time when you needed it, or is not what you anticipated, please contact us. We will replace or refund the portion of the order with the problem. In some instances we may request that the item(s) be returned to us.

Currency: All sales are made in US Dollars.

Contact Information:
Painted Tongue Press
730 29th Street   Suite 101
Oakland, CA 94609, USA
510.593.4221
info@paintedtonguepress.com

 

Thank you and visit us again!

 

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